Contact Us

Whether you spotted something out of date, want to flag a new sweepstakes casino for review, or just have a question about how the sweeps coins model works, this is the page to use. Sweepstakes Casinos is run independently, and we rely on readers to tell us when a redemption threshold changes, a state list gets updated, or a promotion no longer matches what's listed.

What we can help with

We cover sweepstakes and social casinos — platforms that let people play slots, table games and other casino-style titles using a dual-currency model rather than traditional real-money wagering. Get in touch if your question falls into one of these areas:

• Accuracy checks — an offer, eligible state list, or redemption detail on this site that looks outdated or incorrect
• General questions — how Gold Coins and Sweepstakes Coins work, what "no purchase necessary" means, or how prize redemption is typically handled
• Suggestions — a sweepstakes casino you think deserves a look, or a comparison you'd find useful
• Site feedback — anything about the way we present ratings, tables or write-ups that could be clearer
• Partnership or business enquiries — for operators or media contacts

What we can't do

A few things sit outside what a review site can handle, so it saves time to know this upfront:

• We can't access, manage or verify an individual player's account on any sweepstakes casino — that has to go through the operator's own support team.
• We can't process redemptions, refunds or identity verification on a platform's behalf.
• We can't confirm whether a specific site is legal for you personally to use in your state. Sweepstakes casino availability varies by state, some jurisdictions restrict or prohibit this model, and operators frequently update which states they serve. If you're unsure, the operator's own terms and your state's current guidance are the places to check — not us.
• We don't offer legal, tax or financial advice. If a redeemed prize raises a tax question, that's a matter for a qualified tax professional or the relevant state and federal guidance, not something we can answer definitively here.

Before you write in, a few quick answers

Some of the most common questions we get aren't really contact-page questions — they're covered in more depth elsewhere on the site:

• If your question is about gambling limits, self-exclusion, or spending in a healthy way, our Responsible Gambling page has resources and context worth reading first.
• If you want to know how we rate and rank the platforms on this site, or what our commercial relationships look like, the About Us page explains our process.
• If your question is about the terms that govern use of this website itself, check the Terms and Conditions page.

None of the sweepstakes casinos featured on mattjoass.com — including Spinblitz, MegaBonanza, Lone Star, Free Spins or any others in our rankings — are operated by us, and we cannot speak on their behalf about individual account issues, pending redemptions or promotional disputes. Those enquiries need to go directly to the platform in question through its own support channels.

What to include so we can actually help

A message with a bit of context gets a faster, more useful reply. Where relevant, try to include:

1. Which page or platform your message relates to (a link or the platform name helps)
2. What specifically looked off, outdated, or unclear
3. Your general location by state, if the question involves eligibility — we can't give personal legal advice, but it helps us understand the context
4. Any screenshots or details that support a correction request

We read every message that comes in, though as an independent site with a small team, replies take some time — particularly for detailed accuracy requests that need us to re-verify information with an operator or a state's current rules.

A note on independence

Sweepstakes Casinos may earn a commission when readers click through to a featured sweepstakes casino, but that relationship never decides how a platform is rated or where it sits in our comparisons. If you contact us about a ranking you disagree with, we're happy to look again at the reasoning — but we won't move a platform up or down as a favour to anyone, including the platforms themselves.

Reader input is genuinely useful to us. Laws around sweepstakes casinos are changing at the state level fairly often, operators adjust their eligible-state lists, and promotional terms get revised without much notice. If something on this site no longer reflects reality, telling us helps every reader who comes after you.